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Privacy Policy

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Last Updated: May 21, 2026

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Welcome to Finca Valmonte Coffee (www.valmontecoffee.com). We respect your privacy and are committed to protecting your personal data. This policy informs you how we look after your personal data when you visit our website, buy our coffee, or book our services (stays and tours), and tells you about your privacy rights.

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1. Introduction
Finca Valmonte complies with Costa Rican Law No. 8968 on the Protection of Personal Data.


2. Information We Collect
We may collect personal data such as:

 

  • Name

  • Email address

  • Shipping address

  • Payment-related information (processed securely by third-party providers)


3. Purpose of Data Collection
Your data is used to:

 

  • Process orders and payments

  • Arrange shipping and delivery

  • Respond to inquiries

  • Maintain business communication


4. Third-Party Services
We may share necessary data with trusted third parties, including:

 

  • Payment processors

  • Shipping and logistics providers

  • These parties are obligated to protect your data.


5. Data Protection

We implement appropriate security measures to protect your personal data.


6. User Rights
You have the right to access, modify, or delete your personal data, in accordance with Costa Rican law.


7. Data Retention
We retain your data only as long as necessary for operational or legal purposes.


8. Cookies
This website may use cookies to improve user experience.


9. Changes to This Policy
We may update this policy at any time.


10. Contact
For any privacy-related questions, please contact us through our website.


11. Additional Data for Reservations and Services
When booking accommodation or requesting tours, we may collect additional personal information such as:

 

  • Full name

  • Email address

  • Phone number

  • Booking details (dates of stay, number of guests, preferences)


This information is used exclusively to:

 

  • Manage accommodation reservations

  • Coordinate check-in and check-out

  • Provide customer support during your stay

  • Communicate important information regarding your booking


Payments for accommodation are processed securely through third-party providers such as TiloPay. We do not store sensitive payment information.


We may also use your contact information to send booking confirmations and service-related communications.

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